The Great Ice Cream War

Is There Such Thing as Bad Ice Cream?

For Father’s Day Weekend I thought it would be fun to order non-traditional ice cream. Salt & Straw is a brand located in Venice Beach, Cali. It’s the third time I have ordered “gourmet” ice cream from an  on-line source. The pre-selected variety featured 5 pints. All were so bad that no one in the house wanted to eat them.

The “audience” consisted of an 8 year old to a senior citizen. No one liked any of the choices. Their customer service needed to know and rectify the situation. At first they refused. Their 2nd effort was meager. Their 3rd effort was barely acceptable. They gave me credit to try my choice of pints. They arrived quickly. I will say their delivery time and condition of product is great. These pints were edible. Canyou create customer delight on the first try? #icecream #customerdelight

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