Too Hot, Too Cold? Too Thin, Too Fat?

Recently I attended an event with valet parking. As I was leaving, I walked by two of the valet”runners” talking to each other. I asked,” how many miles have you logged tonight”? One young man immediately said, “not enough”. The...
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A Lesson from Noodle King

Recently we were at a restaurant, Noodle King. We go there maybe twice a month. The other night we walk in and sit down, rarely a wait, which is a draw. The waitress comes over. She remembers that I order...
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What is a “Customer Delight”?

Recently I loaded my car to then unload at Goodwill. I had saved things for two months to make this trip. Scheduled it into my day first thing in the morning. I put things in the back of my SUV...
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#PresidentsDay

Ever notice that Lincoln WASN’T the keynote speaker that day but his speech is more famous, WHY FDR said “infamy” rather than “history”, WHY JFK tasked his speechwriter with studying every Inaugural Address, HOW Reagan and RFK used humor so differently...
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They’re Baaack!

The Clydesdales are back in the Anheuser-Busch Super Bowl commercial. Released ahead of the game, the commercial has had over half a million views. I don’t think that is correct. I – myself – have watched it what feels like...
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Ron DeSantis was Jeb Bush 201

They were both “successful” Florida governors, they both won their own re-elections handily, they looked like the next coming and then fizzled to nothing. Pundits will be talking at every next election about not being another Ron DeSantis or Jeb...
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