This morning my stop at my local gas station brought a rare WIN. Rare is it when we actually know at the time that we scored a WIN. This win was nice not just because it was a win. But...
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Neiman Marcus has often been referred to as NEEDLESS MARKUP. My recent experience gives them four thumbs up in Customer Delight. I find no better prices than the 50% off with extra 25%-33% off in their Flash Sales. Of course...
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Renaissance Man is defined as a person who is “enlightened” in all subject matter . . . a person with many talents or areas of knowledge. Marv Cohen, dentist, entrepreneur father, husband and grandfather, is the only Renaissance Man I...
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My mom was a FORCE OF NATURE. There are hurricanes, lunar eclipse, volcano eruptions, and my mom. All of these you only have to experience once to remember. With her chandelier earrings and eight necklaces at once, she would move...
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Wherever you live, would you walk half a mile at 3 o’clock in the morning? I did it three times, and two of those times I did it alone. Every time I go to Israel I am terrified the week...
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I have decided that Israeli’s – Bless Them – are like black coffee to me. Black coffee is just too strong for me, I have to add something: cappuccino, hot chocolate, flavored creamer, something to enjoy the jolt. Israeli’s are...
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I know I learn best one-on-one. I know that, but it doesn’t mean I don’t fight it. Sometimes I fight it for time reasons, sometimes I fight it for financial reasons, and sometimes I don’t know why I fight it....
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“All politics is local” is a popular refrain we hear at every election time and sometimes in-between. So what can we learn from this most recent primary week that can help us in our everyday lives? Own Your Resume- This...
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I had a very bad experience with eBay recently. Really, really bad experience. They are so far from customer “delight” that can’t see it in the rearview mirror or the dashboard mirror. I can’t believe the poor customer service that...
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Mark Zuckerberg came willingly to Capitol Hill to testify before the Senate and Congressional members. There is always a short term and long term evaluation of any speech or presentation. Short term observable, measurable evidence of a home run is...
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